Terms of service

Terms of Service – SARAMONTT

Welcome to SARAMONTT. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our website.

1. Overview

SARAMONTT (“we,” “our,” “us”) operates an e-commerce platform offering jewelers products including necklaces, earrings, bracelets, nose rings, and other accessories.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old

  • You have the legal capacity to enter into binding agreements

  • You will provide accurate and complete information

We reserve the right to refuse service to anyone for any reason at any time.

3. Account Information

When creating an account:

  • You must provide accurate and current information

  • You are responsible for maintaining the confidentiality of your account

  • You agree to accept responsibility for all activities under your account

You must notify us immediately if you suspect unauthorized access.

4. Products and Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

  • Colors may vary due to screen differences

  • Product availability is subject to change

  • We reserve the right to discontinue any product

We may limit the quantities of products offered.

5. Pricing and Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

  • Modify prices without prior notice

  • Correct pricing errors

Payment Methods:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Cash on Delivery (COD)

All payments are processed through secure payment gateways.

6. Order Acceptance and Cancellation

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

Orders may be canceled due to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraudulent activity

Customers may cancel orders before dispatch.

7. Shipping and Delivery

We aim to deliver your orders in a timely manner.

  • Delivery timelines are estimates and may vary

  • Delays may occur due to unforeseen circumstances

  • Risk of loss transfers to the customer upon delivery

We are not responsible for delays caused by courier services.

8. Returns and Refunds

Our Return & Refund Policy outlines the conditions for returns, exchanges, and refunds.

By purchasing from us, you agree to:

  • Follow the return guidelines

  • Provide accurate information for returns

We reserve the right to refuse returns that do not meet our policy criteria.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

is the property of SARAMONTT and is protected by intellectual property laws.

You may not:

  • Reproduce

  • Distribute

  • Modify

  • Use content without permission

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Violate any applicable laws

  • Interfere with website security

  • Upload malicious code

We reserve the right to terminate access for violations.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Content

  • Privacy policies

  • Practices of third-party sites

Use them at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, SARAMONTT shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or data

  • Delays or interruptions

Our liability is limited to the amount paid for the product.

13. Disclaimer of Warranties

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • Products will meet all expectations

All products and services are provided “as is” and “as available.”

14. Indemnification

You agree to indemnify and hold SARAMONTT harmless from:

  • Claims

  • Damages

  • Losses

arising from your use of the website or violation of these Terms.

15. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of your information as described.

16. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

17. Termination

We may terminate or suspend access to our website:

  • Without prior notice

  • For any violation of these Terms

Upon termination, your right to use the website will cease immediately.

18. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in your operating region.

19. Force Majeure

We are not liable for failure to perform due to events beyond our control, including:

  • Natural disasters

  • Pandemics

  • Government actions

  • Technical failures

20. Entire Agreement

These Terms constitute the entire agreement between you and SARAMONTT regarding your use of our services.

21. Severability

If any provision is found invalid, the remaining provisions will continue to be enforceable.

22. Waiver

Failure to enforce any right or provision shall not constitute a waiver of such right.

23. Communication

By using our website, you agree to receive communications from us electronically.

24. Customer Responsibilities

You agree to:

  • Provide accurate information

  • Use products responsibly

  • Follow care instructions for jewellery

25. Product Care Disclaimer

SARAMONTT jewellery requires proper care:

  • Avoid exposure to water and chemicals

  • Store in a dry place

  • Handle with care

We are not responsible for damage caused by improper use.

26. Fraud Prevention

We reserve the right to:

  • Verify transactions

  • Cancel suspicious orders

  • Take legal action if necessary

27. Feedback and Reviews

By submitting reviews or feedback:

  • You grant us the right to use them

  • You confirm content is accurate and lawful

We may remove inappropriate content.

28. Promotions and Offers

Promotional offers:

  • Are subject to specific terms

  • May be withdrawn at any time

  • Cannot be combined unless stated

29. COD Policy

For Cash on Delivery orders:

  • Payment must be made at delivery

  • We reserve the right to restrict COD for certain users

30. Shipping Address Accuracy

Customers are responsible for providing correct shipping details.

We are not liable for:

  • Incorrect addresses

  • Failed deliveries due to wrong information

31. Dispute Resolution

In case of disputes:

  • Contact our support team first

  • We will attempt to resolve issues amicably

32. Export Restrictions

Products may be subject to export laws.

You agree to comply with all applicable regulations.

33. Digital Security

You must not attempt to:

  • Hack

  • Disrupt

  • Gain unauthorized access

Violations may lead to legal action.

34. Service Availability

We do not guarantee uninterrupted access to our website.

Maintenance and updates may cause temporary downtime.

35. Contact Information

For any questions regarding these Terms, contact us:

Email: support@saramontt.com

36. Final Statement

At SARAMONTT, we are committed to providing a secure, transparent, and enjoyable shopping experience. These Terms are designed to protect both our customers and our business while ensuring fairness and trust.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

SARAMONTT – Elegance You Trust, Terms You Can Rely On.